Support
EPC Support
1. Getting Started
If you’re new to EPC, begin with your baseline, pressure tags, stabilising actions, and weekly EPC review. These four steps start your emotional-performance journey.
2. EPC Baseline Support
Your baseline shows where your emotional performance is today. If you’re unsure how to complete it, follow the guided steps inside the EPC Baseline tool.
3. Pressure Tagging Support
Pressure tagging helps you identify the emotional load affecting your day. If your tags feel unclear, choose the closest match — EPC focuses on patterns, not perfection.
4. Stabilising Actions Support
Stabilising actions are small behaviours that strengthen your emotional performance. If you’re unsure which action to choose, start with one simple behaviour you can complete today.
5. Weekly EPC Review Support
Your weekly review shows your emotional trends, pressure patterns, and recovery cycles. If your review feels inconsistent, EPC will stabilise over time — consistency builds clarity.
6. Emotional Trend Graph Support
The trend graph helps you see emotional movement over time. If your graph looks unstable, EPC will help you identify the patterns behind it.
7. Persona Alignment Support
Persona alignment shows how your emotional identity influences your decisions and reactions. If your persona feels unclear, EPC will help you refine it through weekly insights.
8. Recovery Cycle Support
Recovery cycles prevent emotional overload. If you’re unsure how to build recovery, start with short resets and expand gradually.
9. Coach Directory
The EPC Coach Directory currently contains example profiles. Real EPC coaches will be added during the next expansion phase.
10. Technical Support
If you experience issues with EPC tools, forms, or navigation:
- Refresh your page
- Try mobile and desktop
- Check your internet connection
- Ensure your browser is updated
If problems continue, contact EPC support using your onboarding message.
11. Account Support
If you need help with login, access, or account setup, use your EPC onboarding contact link. Your EPC coach or support team will assist you.
12. Organisation Support
If you’re using EPC inside a team, school, or organisation, EPC provides:
- Group onboarding
- Leadership guidance
- Team stability structure
- Organisational emotional-performance mapping
13. Global Accessibility
EPC is designed for global use. Neutral language + universal concepts = worldwide accessibility.
14. Privacy & Data
Your emotional-performance data is used only for EPC coaching. It is not shared outside the EPC system.